Trends
Pick a SaaS product you actually use every day. Now ask yourself a simple question: do you open it, or does it come to you? If you open it, it's a tool. If it comes to you — in your inbox, your Slack, your WhatsApp, the channel you already
Trends
Every few years, the substrate of software shifts and the winners get rewritten. In 2010, "mobile-first" sounded like a marketing slogan until it became table stakes. Companies that designed for desktop and bolted on mobile got outflanked by companies that designed for the thumb from day one. By
Trends
The numbers are real. AI super-users in 2026 are 5x more productive than their AI-laggard colleagues, save an average of nine hours a week, and are roughly three times more likely to have received both a promotion and a pay raise in the past twelve months. If you're
Trends
April was the month "agents" stopped being a press-release category and became a P&L category. Twelve months ago, "agentic AI" mostly showed up in keynote slides and Andreessen Horowitz portfolio decks. Six months ago, it started making it into Fortune 500 strategy memos. This
Trends
Right now, when you "hire" an AI employee, you don't really hire them. You configure them. You pick a role from a vendor's catalog, fill in some fields, point at some skills, and click "deploy." There's no past. There'
Trends
Gartner says 40% of enterprise applications will feature task-specific AI agents by the end of this year. Google Cloud's AI Agent Trends Report goes further: 80% of enterprise apps embedding agents, with a 46% compound annual growth rate in adoption. Telecom leads at 48%, retail and CPG at
Trends
Block laid off 40% of its workforce last week. Jack Dorsey said the quiet part out loud: "Within the next year, I believe the majority of companies will reach the same conclusion." Atlassian cut 1,600 people — then immediately posted 800 AI-focused roles. Meta is planning to axe
Trends
At NVIDIA GTC last week, Jensen Huang casually described a future where his company operates with 75,000 human employees and 7.5 million AI agents. That's 100 agents for every person. He didn't present it as a thought experiment. He presented it as a plan.
Trends
Somewhere in a data centre right now, an AI agent is placing a bet. Not a metaphorical bet on the future of technology — a real bet, with real money, on a prediction market. And it is probably winning. A CoinDesk investigation published last week found that 14 of the 20
Business
Every SaaS product you use was designed for a human. A human who clicks buttons, reads dashboards, fills out forms, and solves CAPTCHAs. That assumption is about to age very badly. AI agents are becoming the primary users of software. Not as a futuristic thought experiment — right now, today, at
AI Agents
Every company deploying AI agents right now is making the same mistake. They're taking their existing workflows — the ones that were already broken when humans ran them — and handing them to an agent. Then they're surprised when the agent makes things worse. Deloitte has a word
AI Agents
Microsoft didn't mince words. In their latest enterprise briefings, they're calling it "the end of the chatbot era." And if you've spent any time wrestling with those "How can I help you today?" pop-ups that couldn't actually help