v2.2.3: Your Voice Agent Stops Calling Itself a Liar, and Outbound Calls Open Faster

Third release in three days. v2.2.3 is mostly about the phone. The voice agent now knows who is calling and remembers it for the whole call, outbound calls no longer open with a long awkward silence, and the agent stops apologizing for things it never did wrong. Plus contact names and notes are now private at rest, the chat sidebar gets a Websites view scoped to each employee, and the chat input gets an emoji picker. Hard refresh to pick up the new version tag.

Here is what changed.

Voice calls feel much better

The agent stops calling itself a liar. Last week we shipped a feature that lets the voice agent greet a caller by name when they pick up. It worked great. The name came straight from your contacts. But there was a strange follow-up bug: at the end of the call, when the agent wrote its own note about how the call went, it would sometimes say "I think I made that name up, I will not do that again." Real name, real contact, false confession. Three of these in one day.

This release fixes that. The agent now keeps the same context across the whole call: who called, why, what it knew at the start. When it writes its post-call note, it can see that the name came from your contact list, not from its imagination. No more false confessions. No more bad lessons getting saved to memory.

Outbound calls open in a second, not ten. Inbound calls worked fine: the caller picked up, the agent said hello, the conversation started. Outbound calls had a quieter problem. The agent dialed, the person on the other end picked up, and then nothing. Both sides waited for the other to speak. About ten seconds later, the callee would say "Hello?" and things would finally get going.

The agent now opens the call itself, in the right language (six supported), the moment the other side picks up. Something like "Hi, this is Lyla, I'm calling about your appointment." First exchange feels human and quick.

Phone-line static no longer makes the agent talk to itself. Background noise on a call would sometimes get picked up as an "uh" or a single "?" and the agent would earnestly try to respond. The agent now ignores these tiny blips and stays quiet through static.

Your contact names and notes are now private at rest

Phone numbers and email addresses on your contact list have been encrypted for a while. First names, last names, and notes were not. For most uses that was fine. For some (a doctor's office, a clinic, anyone who keeps personal context in the notes field), it was a real gap.

v2.2.3 closes the gap. Names and notes are now scrambled the same way phone numbers already were. The update happens automatically on the next start, encrypts everything that was already there, and removes the plain version so a stolen database backup no longer reveals who your contacts are or what you wrote about them.

You will not notice anything different in normal use. The contact list looks the same. The voice agent still recognizes callers by name. The in-call contact search still works. Just safer.

A Websites view for each employee

The Websites page on the dashboard shows everything published by everyone on your instance. Useful at the team level, too broad inside a single employee's chat.

v2.2.3 adds a Websites entry in the chat sidebar, right after History. Clicking it shows the sites this particular employee has published. Faster to see what your sales rep is shipping this week or what your marketing strategist put live yesterday. The dashboard view is unchanged for admins.

Emoji picker in the chat

A new smiley face icon next to the clock in the chat input opens a real emoji picker. Search, recent emojis, all the categories. The theme follows whatever you are using (light or dark). Click an emoji and it lands at your cursor. Click outside or press Escape to close.

Small thing. People will use it every day.

Also fixed

Clearing or refreshing a chat no longer flashes the wrong messages for a moment. A timing bug could briefly show messages from a different session before the right one loaded. Fixed on both sides. This was the loose end from the chat-wipe story we shipped in v2.2.1.

Why this release matters

The phone is the thing that talks to the world on your behalf. A voice agent that knew your contact at the start of the call but forgot by the end was technically correct and practically broken. A voice agent that needed ten seconds to start an outbound call was making your real-world customers wait. A voice agent that wrote false confessions to its own memory was setting up future calls to fail in slow motion.

v2.2.3 makes the phone behave the way you would expect it to behave. The privacy upgrade and the chat additions are nice. The voice agent finally working properly is the point.

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