Engineering
The 'Agent Identity' Problem: Why Two Copies of the Same AI Employee Behave Differently After 30 Days
A customer asked us a fair question last month. They run two near-identical e-commerce brands, same SKU catalog, same support workflow, same Shopify setup. They wanted to clone their Customer Success employee — call her Enide-A — and stand up Enide-B for the second brand. "Same employee, two stores. Just duplicate