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For the first wave of business AI, the scoreboard measured motion. How many tickets did the bot touch? How many messages did it send? How many conversations did it "contain" before a human stepped in? Those numbers looked great in a board deck and told you almost nothing
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For about two years, "prompt engineering" was the skill everyone rushed to put on a resume. Write the clever incantation, coax the model into behaving, share the magic phrasing on social media. It felt like the defining craft of the LLM era. It was not. It was the
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Here is a number worth sitting with. In the past six months, the volume of tasks performed by agents on Amazon's AgentCore grew fifteen times over. Not fifteen percent. Fifteen times. AWS dropped that figure at its New York Summit alongside a roster of names that do not
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Pick almost any analyst report and the headline number for AI agents lands in roughly the same place. MarketsandMarkets puts the category at $7.84 billion in 2025 and $52.62 billion by 2030, a 46.3% compound annual growth rate. Grand View lands near $50 billion by 2030. BCC
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Here is a number that should make every automation vendor nervous. IDC projects that spending on AI agent platforms will reach $143 billion by 2027, and it says a large chunk of that comes directly out of the budget that used to go to robotic process automation and the older
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Something shifted in the market this month, and you can see it in the survey data. Korn Ferry's survey of 1,674 global talent leaders found that 52% plan to deploy autonomous AI agents by the end of 2026, and among companies that already have, 88% are increasing
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Before resigning from Baidu this spring, an algorithm engineer the press calls Wei Ying spent his final week on a new kind of handover. Instead of writing documentation and walking a successor through his projects, he built an AI version of himself. Coworkers fed his code, documents, research, and chat
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For two years, "what framework are you using?" was the first question at every AI agent meetup. LangChain or LangGraph. CrewAI or AutoGen. Semantic Kernel if you were Microsoft-shaped. The frameworks won that war decisively. They won meetups, GitHub stars, conference talks, hackathon prizes, and the entire mindshare
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In most companies, the human performance review process is somewhere between rough and broken. Managers gather hazy memories from six months ago, employees rate themselves with the calibration of a horoscope, and the whole exercise produces a document that's mostly used to justify the salary decision that was
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Two months ago, Lloyd's of London published something quiet and consequential: the first formal risk framework for autonomous AI agent incidents. Munich Re followed within weeks with a pilot policy. Allianz is reportedly close behind. The underwriters have started circling, and they're not doing it because
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Pick a SaaS product you actually use every day. Now ask yourself a simple question: do you open it, or does it come to you? If you open it, it's a tool. If it comes to you — in your inbox, your Slack, your WhatsApp, the channel you already
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Every few years, the substrate of software shifts and the winners get rewritten. In 2010, "mobile-first" sounded like a marketing slogan until it became table stakes. Companies that designed for desktop and bolted on mobile got outflanked by companies that designed for the thumb from day one. By